Mobile Alarm Management

Instead of just receiving alarms, with our Mobile Alarm Management, you can actually manage them. In experiments we have seen average response times drop by over 40% after introducing mobile alarm management at an organization.

  • Manage alarms on smartphones via mobile network or WiFi
  • NFC can be used to ensure that alarms are not reset by anyone not at the point of alarm
  • IAC feature available (Interactive Alarm Control, letting users Accept/Reject/Reset alarms)
  • Role selection feature allows users to log on to e.g. specific wards
  • Flexible hierarchical alarm routing rules
  • Fully-customisable menu structure allows selectively enabling desired features

BXO Secure Notification Service

BXO Secure Notification Service is a solution for delivering notifications to mobile devices in a secure and reliable manner. Unlike the common cloud based services, it can be hosted locally for uninterrupted service, independent of internet access.

Delivering notifications in real time to smartphones is not easy – the big smartphone companies have created cloud services to help developers deliver chat messages, Twitter and Facebook notifications to your phone. Worryingly, some people use the same technology for alarms. An alarm from an elderly person in a nursing home to a staff member’s handset on the other side of the wall can travel across continents, along thousands of miles of cable, heaps of servers, routers, switches and other kinds of network equipment before it gets to its destination.

BXO has over 10 years of experience distributing alarms to mobile devices – we started before the iPhone existed – and through the years we have gathered invaluable knowledge within this field and many customers who expect that alarms are delivered from point A to point B no matter what happens in the outside world. We have named our solution BXO Secure Notification Service.

Key Features

  • Availability – Minimize the risk of service interruptions by minimizing the number of nodes that the signal has to pass and minimizing the attack surface.
  • Confidentiality – Reduce the risk of leaking information by keeping the communication local when it can be. Of course, we also encrypt everything.
  • Authenticity – How can you be certain that nobody has tampered with the info? The risk is lower if doesn’t travel further than necessary. Encryption and cryptographic authentication also helps.

Why Use BXO Notification Service

  • Secure – Our solution is built with awareness of information security.
  • Autonomous – BXO Secure Notification Service can be used locally, within your network, independent of external services.
  • Confidentiality – We don’t sell your information or data to third parties or use it for targeted advertising. It is point-to-point encrypted.

Pager

An alarm management app for smartphones

  • Receives alarm paging from LAS and presents in a colour-coded, prioritised list.
  • Users are able to interact with alarms through configurable menus.
  • Use Action Tags based on NGC or Bluetooth LE to verify that users have been on site.

EMB Emergency

Panic/duress alarm application for smartphones.

  • Developed for professional users in cooperation with the Swedish state-owned alarm receiving centre SOS Alarm.
  • Very flexible with many configuration options from cloud service.
  • Cloud service is only used for management and configuration, alarms are sent directly to ARC – no intermediary servers.
  • NFC or iBeacon/Eddystone for check-in or indoor positioning.
  • Send alarm from hardware key or phone’s lock screen.
  • Timer alarm that requires users to regularly confirm they are OK.
  • Fall/no motion alarm.
  • Ability to add free text, which is later included with the alarm, to describe threat situations or whereabouts before entering the dangerous area.